Policies

Returns/Refunds/Exchanges

We do our best to ensure you are satisfied with your purchase. If for any reason you are not, please contact us promptly with your concern and we will quickly assess if an exchange, refund, or return is necessary. The request must be made within 30 days from the date it was delivered. We take pride in personal customer service so each instance will be considered individually.

We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment. Shipping fees are not refunded. A return label will be included in the package for easy returns, if necessary. The cost of the label will be subtracted from the refund.

Digital products will have the money refunded to the account used to pay for the product(s).

Fraud protection is in place during checkout using PayPal Fraud Protection.

Please contact us at connie@ConnieMyres.com or via the Contact Page.

Mail returns and correspondence to:

Connie Myres
Feather and Fermion Publishing
#1012
1416 S. Main St. STE 700
Adrian, MI 49221

Shipping

When you place an order, please select the appropriate type of mail service you require. Orders will be processed and shipped promptly.

Currently, print books are only shipped within the contiguous United States.

Privacy Policy

We value your privacy and are committed to protecting it. We do not rent or trade your email address or other personal information to any other company or persons. We use the information you give us when placing an order for our own internal business purposes only, such as processing your order and providing customer service. We partner with one or more credit card processing companies to assist us in processing your payment. However, these companies do not retain, share, store, or use personally identifiable information for any secondary purpose.

Website Terms of Use

All products presented on this website are provided subject to the following terms and conditions. If you visit and use ConnieMyres.com or FeatherAndFermionPublishing.com you agree to be bound by these terms and conditions:

This Website is the property of and is operated by Connie Myres – Feather and Fermion Publishing. No part of this website may be reproduced or transmitted in any form without the express permission of Connie Myres – Feather and Fermion Publishing. No works may be changed, cropped, or in any way altered and transmitted in any manner without permission.

Updated March 17, 2022